{"id":543,"date":"2017-06-02T13:01:01","date_gmt":"2017-06-02T11:01:01","guid":{"rendered":"https:\/\/www.cognac-guillon-painturaud.fr\/?page_id=543"},"modified":"2022-11-03T15:58:34","modified_gmt":"2022-11-03T14:58:34","slug":"delai-de-retractation","status":"publish","type":"page","link":"https:\/\/www.cognac-guillon-painturaud.fr\/en\/delai-de-retractation\/","title":{"rendered":"Rights of withdrawal"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;section&#8221; module_class=&#8221;et-light-mode-capable&#8221; _builder_version=&#8221;4.18.1&#8243; background_color=&#8221;#FFFFFF&#8221; transparent_background=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row admin_label=&#8221;row&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Texte&#8221; _builder_version=&#8221;4.18.1&#8243; text_text_color=&#8221;#0D0D0D&#8221; header_2_font=&#8221;Philosopher||||||||&#8221; header_2_text_color=&#8221;#e0790c&#8221; header_2_line_height=&#8221;2em&#8221; header_3_font=&#8221;Philosopher||||||||&#8221; header_3_text_color=&#8221;#e0790c&#8221; header_3_line_height=&#8221;1.8em&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; border_style=&#8221;solid&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>\u00ab Art. L. 121-21. \u2013 Le consommateur dispose d\u2019un d\u00e9lai de quatorze jours pour exercer son droit de r\u00e9tractation d\u2019un contrat conclu \u00e0 distance, \u00e0 la suite d\u2019un d\u00e9marchage t\u00e9l\u00e9phonique ou hors \u00e9tablissement, sans avoir \u00e0 motiver sa d\u00e9cision, ni \u00e0 supporter d\u2019autres co\u00fbts que ceux pr\u00e9vus aux articles L. 121-21-3 \u00e0 L. 121-21-5. Toute clause par laquelle le consommateur abandonne son droit de r\u00e9tractation est nulle. \u00bb<\/p>\n<h2>UTILISATION DE SON DROIT DE R\u00c9TRACTATION<\/h2>\n<p>Vous pouvez exercer votre droit de r\u00e9tractation en envoyant votre demande par courrier libre \u00e0 l\u2019adresse postale \u00e0 la SARL CLAUDE THORIN \u2013 BIARD \u2013 16130 SEGONZAC \u2013 France.<\/p>\n<p>Votre demande doit \u00eatre faite dans les 14 jours qui suivent votre commande, et doit contenir les informations suivantes :<\/p>\n<ul>\n<li>Nom\/Pr\u00e9nom ou Raison Sociale du client<\/li>\n<li>Coordonn\u00e9es<\/li>\n<li>Num\u00e9ro de commande<\/li>\n<li>Date d\u2019envoi du courrier<\/li>\n<\/ul>\n<h3>FRAIS DE RENVOI DES PRODUITS<\/h3>\n<p>Tous les produits faisant l\u2019objet d\u2019une demande de r\u00e9tractation, doivent \u00eatre renvoy\u00e9s aux frais du client \u00e0 l\u2019adresse: SARL CLAUDE THORIN\u2013 BIARD \u2013 16130 SEGONZAC \u2013 France \u00a0dans un d\u00e9lai maximum de quatorze jours apr\u00e8s la date de demande de r\u00e9tractation.<\/p>\n<p>Ce d\u00e9lai est r\u00e9put\u00e9 respect\u00e9 si vous renvoyez le bien avant l\u2019expiration du d\u00e9lai de quatorze jours.<\/p>\n<p>Votre responsabilit\u00e9 n\u2019est engag\u00e9e qu\u2019\u00e0 l\u2019\u00e9gard de la d\u00e9pr\u00e9ciation du bien r\u00e9sultant de manipulations autres que celles n\u00e9cessaires pour \u00e9tablir la nature, les caract\u00e9ristiques et le bon fonctionnement de ce bien.<\/p>\n<h3>EFFETS DE LA R\u00c9TRACTATION<\/h3>\n<p>En cas de r\u00e9tractation de votre part du pr\u00e9sent contrat, nous vous rembourserons tous les paiements re\u00e7us de votre part, y compris les frais de livraison (\u00e0 l\u2019exception des frais suppl\u00e9mentaires d\u00e9coulant du fait que vous avez choisi, le cas \u00e9ch\u00e9ant, un mode de livraison autre que le mode moins co\u00fbteux que la\u00a0livraison standard) sans retard excessif et, en tout \u00e9tat de cause, au plus tard quatorze jours \u00e0 compter du jour o\u00f9 nous sommes inform\u00e9s de votre d\u00e9cision de r\u00e9tractation du pr\u00e9sent contrat.<\/p>\n<p>Nous proc\u00e9derons au remboursement en utilisant le m\u00eame moyen de paiement que celui que vous aurez utilis\u00e9 pour la transaction initiale, sauf si vous convenez express\u00e9ment d\u2019un moyen diff\u00e9rent; en tout \u00e9tat de cause, ce remboursement n\u2019occasionnera pas de frais pour vous.<\/p>\n<div class=\"et_pb_text et_pb_module et_pb_bg_layout_light et_pb_text_align_left et_pb_text_1\">\u00a0<\/div>\n<p>[\/et_pb_text][et_pb_contact_form captcha=&#8221;off&#8221; email=&#8221;info@cognac-guillon-painturaud.com&#8221; custom_message=&#8221;Vous recevez ce message en provenance du formulaire de r\u00e9tractation du site www.cognac-guillon-painturaud.fr<\/a>||et_pb_line_break_holder||||et_pb_line_break_holder||<strong>Coordonn\u00e9es exp\u00e9diteur :<\/strong>||et_pb_line_break_holder||%%Prenom%% &#8211; %%nom%%||et_pb_line_break_holder||%%Email%%||et_pb_line_break_holder||%%tel%%||et_pb_line_break_holder||||et_pb_line_break_holder||<strong>Information commande :<\/strong>||et_pb_line_break_holder||Num\u00e9ro de commande : %%numerocommande%%||et_pb_line_break_holder||Date de commande : %%datecommande%%||et_pb_line_break_holder||||et_pb_line_break_holder||<strong>Message :<\/strong>||et_pb_line_break_holder||%%message%%&#8221; 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button_border_color__hover_enabled=&#8221;off&#8221; button_one_border_color__hover_enabled=&#8221;off&#8221; button_two_border_color__hover_enabled=&#8221;off&#8221; button_border_radius__hover_enabled=&#8221;off&#8221; button_one_border_radius__hover_enabled=&#8221;off&#8221; button_two_border_radius__hover_enabled=&#8221;off&#8221; button_letter_spacing__hover_enabled=&#8221;off&#8221; button_one_letter_spacing__hover_enabled=&#8221;off&#8221; button_two_letter_spacing__hover_enabled=&#8221;off&#8221; button_bg_color__hover_enabled=&#8221;off&#8221; button_one_bg_color__hover_enabled=&#8221;off&#8221; button_two_bg_color__hover_enabled=&#8221;off&#8221;][\/et_pb_contact_field][\/et_pb_contact_form][et_pb_text _builder_version=&#8221;4.18.1&#8243; text_text_color=&#8221;#0D0D0D&#8221; header_text_color=&#8221;#7F7F7F&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>Les informations recueillies font l\u2019objet d\u2019un traitement informatique destin\u00e9 \u00e0 la SARL CLAUDE THORIN pour le traitement du SAV.<br \/>Le destinataire des donn\u00e9es est le service e-commerce de la SARL CLAUDE THORIN.<br \/>Conform\u00e9ment au r\u00e8glement g\u00e9n\u00e9ral europ\u00e9en \u00e0 la protection des donn\u00e9es (RGPD) et \u00e0 la loi \u201cinformatique et libert\u00e9s\u201d du 6 janvier 1978, vous b\u00e9n\u00e9ficiez d\u2019un droit d\u2019acc\u00e8s, de rectification et d\u2019opposition aux informations qui vous concernent, que vous pouvez exercer en vous adressant \u00e0 SARL CLAUDE THORIN \u2013 BIARD \u2013 16130 SEGONZAC \u2013 France \u2013 <a href=\"mailto:info@cognac-guillon-painturaud.com\">info@cognac-guillon-painturaud.com<\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u00ab Art. L. 121-21. \u2013 Le consommateur dispose d\u2019un d\u00e9lai de quatorze jours pour exercer son droit de r\u00e9tractation d\u2019un contrat conclu \u00e0 distance, \u00e0 la suite d\u2019un d\u00e9marchage t\u00e9l\u00e9phonique ou hors \u00e9tablissement, sans avoir \u00e0 motiver sa d\u00e9cision, ni \u00e0 supporter d\u2019autres co\u00fbts que ceux pr\u00e9vus aux articles L. 121-21-3 \u00e0 L. 121-21-5. Toute [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"yes","_seopress_robots_follow":"yes","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"both","_seopress_redirections_param":"","_seopress_redirections_type":301,"_seopress_analysis_target_kw":"","_seopress_news_disabled":"","_seopress_video_disabled":"","_seopress_video":[],"_seopress_pro_schemas_manual":[],"_seopress_pro_rich_snippets_disable_all":"","_seopress_pro_rich_snippets_disable":[],"_seopress_pro_schemas":[],"_et_pb_use_builder":"on","_et_pb_old_content":"<div class=\"et_pb_text et_pb_module et_pb_bg_layout_light et_pb_text_align_left  et_pb_text_0\"><h1>D\u00c9LAI DE R\u00c9TRACTATION<\/h1><p>\u00ab Art. L. 121-21. \u2013 Le consommateur dispose d\u2019un d\u00e9lai de quatorze jours pour exercer son droit de r\u00e9tractation d\u2019un contrat conclu \u00e0 distance, \u00e0 la suite d\u2019un d\u00e9marchage t\u00e9l\u00e9phonique ou hors \u00e9tablissement, sans avoir \u00e0 motiver sa d\u00e9cision, ni \u00e0 supporter d\u2019autres co\u00fbts que ceux pr\u00e9vus aux articles L. 121-21-3 \u00e0 L. 121-21-5. Toute clause par laquelle le consommateur abandonne son droit de r\u00e9tractation est nulle. \u00bb<\/p><h2>UTILISATION DE SON DROIT DE R\u00c9TRACTATION<\/h2><p>Vous pouvez exercer votre droit de r\u00e9tractation en envoyant votre demande par courrier libre \u00e0 l\u2019adresse postale \u00e0 la Maison des Vins de Cadillac\u00a0La Closi\u00e8re\u00a0D10 Route de Langon\u00a033410 \u2013 CADILLAC, ou <a href=\"https:\/\/www.maisondesvinsdecadillac.com\/contactez-nous\/\">par email<\/a> .<\/p><p>Votre demande doit \u00eatre faite dans les 14 jours qui suivent votre commande, et doit contenir les informations suivantes :<\/p><ul><li>Nom\/Pr\u00e9nom ou Raison Sociale du client<\/li><li>Coordonn\u00e9es<\/li><li>Num\u00e9ro de commande<\/li><li>Date d\u2019envoi du courrier<\/li><\/ul><h3>FRAIS DE RENVOI DES PRODUITS<\/h3><p>Tous les produits faisant l\u2019objet d\u2019une demande de r\u00e9tractation, doivent \u00eatre renvoy\u00e9s aux frais du client \u00e0 l\u2019adresse: Maison des Vins de Cadillac\u00a0La Closi\u00e8re\u00a0D10 Route de Langon\u00a033410 \u2013 CADILLAC dans un d\u00e9lai maximum de quatorze jours apr\u00e8s la date de demande de r\u00e9tractation.<\/p><p>Ce d\u00e9lai est r\u00e9put\u00e9 respect\u00e9 si vous renvoyez le bien avant l\u2019expiration du d\u00e9lai de quatorze jours.<\/p><p>Votre responsabilit\u00e9 n\u2019est engag\u00e9e qu\u2019\u00e0 l\u2019\u00e9gard de la d\u00e9pr\u00e9ciation du bien r\u00e9sultant de manipulations autres que celles n\u00e9cessaires pour \u00e9tablir la nature, les caract\u00e9ristiques et le bon fonctionnement de ce bien.<\/p><h3>EFFETS DE LA R\u00c9TRACTATION<\/h3><p>En cas de r\u00e9tractation de votre part du pr\u00e9sent contrat, nous vous rembourserons tous les paiements re\u00e7us de votre part, y compris les frais de livraison (\u00e0 l\u2019exception des frais suppl\u00e9mentaires d\u00e9coulant du fait que vous avez choisi, le cas \u00e9ch\u00e9ant, un mode de livraison autre que le mode moins co\u00fbteux que la\u00a0livraison standard) sans retard excessif et, en tout \u00e9tat de cause, au plus tard quatorze jours \u00e0 compter du jour o\u00f9 nous sommes inform\u00e9s de votre d\u00e9cision de r\u00e9tractation du pr\u00e9sent contrat.<\/p><p>Nous proc\u00e9derons au remboursement en utilisant le m\u00eame moyen de paiement que celui que vous aurez utilis\u00e9 pour la transaction initiale, sauf si vous convenez express\u00e9ment d\u2019un moyen diff\u00e9rent; en tout \u00e9tat de cause, ce remboursement n\u2019occasionnera pas de frais pour vous.<\/p><\/div><div class=\"et_pb_text et_pb_module et_pb_bg_layout_light et_pb_text_align_left  et_pb_text_1\">\u00a0<\/div>","_et_gb_content_width":"","footnotes":""},"class_list":["post-543","page","type-page","status-publish"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.cognac-guillon-painturaud.fr\/en\/wp-json\/wp\/v2\/pages\/543","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cognac-guillon-painturaud.fr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.cognac-guillon-painturaud.fr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.cognac-guillon-painturaud.fr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cognac-guillon-painturaud.fr\/en\/wp-json\/wp\/v2\/comments?post=543"}],"version-history":[{"count":0,"href":"https:\/\/www.cognac-guillon-painturaud.fr\/en\/wp-json\/wp\/v2\/pages\/543\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.cognac-guillon-painturaud.fr\/en\/wp-json\/wp\/v2\/media?parent=543"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}